License status
Blue circle – new license
This means that you just clicked on and have not activated the license yet.
Green circle – working perfectly
This means that the license is currently activated on this machine.
Grey circle – license is returned
The license is not on this machine. It has been returned to SCIA.
Yellow circle – license must be repaired
This means that something went wrong during . The license was not completely returned. Select the license and click on to solve the problem.
General:
This occurs when the connection fails during . Use a good internet connection use .
Server license:
The button might not be enabled for a server license (number 6xxxxx). Contact SCIA Support and ask them to allow for this license ID.
Red Question mark – license files on machine are damaged
The license on the machine has been damaged. Something has messed with the trusted storage. Usually it is your anti-virus. Use to solve this problem.
Description:
For some reason, the license has been removed, or altered in the “trusted storage”.
Solution:
1. Add ‘C:\ProgramData\FLEXnet’ to the exceptions of your anti-virus to prevent this problem from occurring over and over again!
2. Hit the button to fix this problem.
Remark:
The button might not be enabled for your license (number 6xxxxx).
Contact SCIA Support, explain the problem (with print-screens) and ask them to allow for your license key.